Vission & Mission

Vision

To Create a Dynamic and Vibrant BPO and IT company which has a lot of Passion, Pride and Values driven by fundamentals of quality and innovation.

Our vision is to make Fanatics ITES Pvt. Ltd the numerouno BPO and IT Company and our dream is to scale up to a capacity from where we can provide employment to thousand employees by the end of 2020.

"We aim to exceed the expectations of clients with our Effective Service Delivery, High-Quality Work and Co-operative Attitude."
Mission

To provide opportunities and support to people with physical challenges.

To break the barriers of disability through the use of assistive technology.

We endeavor to become a world-class organization by providing ITES and IT solutions to organizations world-wide.

"Our mission is to help Differently Abled aspirants reach the helm of top management through expertise after proper training.”
Quality Policy

Fanatics ITES Pvt.ltd Started its journey from the year 2011 with couple of PCs in Business Process Outsourcing to 100 PCs. Since then it has grown leaps and bounds by providing services – across the Telecom, Banking & Financial Services, Insurance, Healthcare and Publishing industries, by offering high quality services to its customers.

We at Fanatics ITES Pvt. Ltd. commit to provide reliable services to our Clients by:

Proactively understanding their requirements


Continually enhancing employee skills, achieving process excellence and utilizing relevant technology


Communicating our goals and objectives to every employee.


“To meet the agreed requirements of the customer in time, by constantly investing in employee development and process improvement, thus leading to continual quality improvement “.
Integrity

At Fanatics ITES Pvt. Ltd., integrity is sacrosanct. We believe in honesty and transparency with clients and better retention and loyalty. For us dependability and credibility are the touchstones of how we work and what we do.

Our Values

We believe that the softest pillow is a clear conscience. The values that drive us underscore our commitment to:

Client Value: To surpass client expectations consistently

Leadership by Example: To set standards in our business and transactions and be an exemplar for the industry and ourselves

Integrity and Transparency: To be ethical, sincere and open in all our transactions

Fairness: To be objective and transaction-oriented, and thereby earn trust and respect

Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products to become the best

Our Objectives:

Be Mission-driven

Stay Results-focused

Be Creative and Innovative

Remember, client failure is our failure


Mission & Vission
 

History

Fanatics ITES Pvt. Ltd., started its journey in 2011 with two employees providing Data Services. Since then it has grown leaps and bounds reaching 100+ professionals, thereby providing high quality services to its customers – across the Telecom, Banking & Financial Services, Insurance, Healthcare and Publishing industries.

We have been providing innovative, customer-centric Business Process Outsourcing and IT solutions to many leading organizations. We’ve developed in-depth business domain knowledge and insight. We leverage this insight to make your complex business processes easy, efficient, and effective.

Our management Team has a proven track record in providing tailored BPO and IT Solutions to meet today’s business challenges, with an intense commitment to client service that is unrivaled among other companies.

For Fanatics, the future holds new innovations and solutions as we continue to expand shared services capabilities, develop fresh ideas for outsourcing, and help companies become more successful in all of their outsourcing activities and business processes.

We define our culture by the principle of sustainability, repeatability and the appropriate application of innovation.

“We have a proud history of successfully serving our clients and breaking ground in new locations”
Corporate Social Responsibility

Conscious change is not a result of apathy, but accountability. That’s the approach we take when it comes to addressing the issues we face. To us, social responsibility is more than what is called for by legal or financial mandates; it’s the difference we can make in every day and way.

From our mission and vision statement, the company is alive to the development and empowerment of the youth and differently abled people in the society, with 50% of the company's work force reserved for the latter.