Our Process

“We thrive because of who we are – Real and Honest”

Who we are

We pride ourselves in giving our clients the Very Best in Services and Experiences, Great Communication Skills, Exceptional Quality and Competitive Prices.

Fanatics is a dream turned into reality by people who are passionate about achieving greater heights in professional life and believe in true relationship with clients who strive to achieve similar goals.

We have grown from a home office to a dynamic & skilled team of 100+ professionals. The credit goes to the determined & experienced leadership team, who always go an extra mile in enhancing the business.

Through this evolution, we have maintained our core mission of providing high quality and cost effective services to our clients while encouraging our team members to grow professionally and achieve their highest potential.

We act with absolute honesty, integrity and fairness in the way we conduct our business.

What we do

We have been an established and popular company with an excellent track record for the best customer satisfaction. We have never compromised on the quality and the services provided to the customer. We believe in satisfying our client needs by providing them with required services at a very competent price. We have an excellent team who will guide you with their best ideas by keeping in constant touch with your company and informing about the market trends.

We assimilate best-of-breed processes, develop intellectual property, adopt cutting edge technology, ensure on-time delivery and invest in quality services to confirm maximum customer satisfaction. We help our clients reduce operational costs, record process improvements and more importantly, focus on their core competence.

We don't just settle for second best, we want to give you the best!
 
It's not just about what we do. Who we are and how we do it matters!

How We Do

Our culture is based on an unwavering belief in integrity and fair dealings, treating our clients and each other with dignity and respect, We meet the needs of the markets we serve. We strive for excellence. We take prudent risks and work together to assure our success and profitability in the future. We work hard to enhance continuously our reputation for accessibility, professionalism, performance, and the depth and quality of our long-term consultative relationships with clients.

We endeavor to be valued as an industry leader in client satisfaction, product performance, financial strength and profitability.

For a successful project, one of the most important elements is Communication. Our team listens to you and is properly positioned to ensure that your specific needs are thoroughly understood and met.

We Listen, Understand and Meet your needs.
Our Belief:

We believe that relationships need nourishment and care. Our clients are our family, not just business partners. We work cooperatively in taking the business to the highest level. Together, we put in concrete efforts to deliver high-quality services, thus building a lasting relationship with “trust” as our prime motto. Our association with the most reputed organizations in the world is testimonial to this bond and we are very proud of the company we keep.

Our company is built on value and trust. How we work with our clients is as important as what we do for them. We focus on knowing what you want to achieve and then align the right tools and methodologies to help fulfill them.

In essence, we are genuine not generic custodians of our client’s brand.
 
Our Corporate Mantra
“We work hard to achieve success for our clients because when their business succeeds, we succeed.”
We believe in 4 Ds and working according to it.

Determination : Fanatics are determined.

Dedication : Fanatics are dedicated to the work and have flexible schedule needed by the client.

Destination : We aim at being the largest destination for BPO industry.

Discipline : Self-discipline is our hallmark.